Frequently Asked Questions

WHAT IS THE RETURN POLICY?

 Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

Please refer to our Return & Refund Policy for more details as some products may not be eligible for return.

 ARE ANY PURCHASES FINAL?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

All "On sale" products will be final sale and no exchange will be accepted. Please be careful during your selection, as we do not accept returns or exchanges on any sale products

WHEN WILL I GET MY ORDER?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Please refer to the Shipping & Delivery Policy for further information.

WHERE ARE YOUR PRODUCTS MANUFACTURED?

Our products are sourced from skilled artisans and trusted suppliers across various parts of India.

At MIRAAL, we take pride in offering products that reflect the rich cultural and artisanal heritage of country. We collaborate with local craftspeople and manufacturers known for their dedication to quality and traditional techniques.

HOW MUCH DOES SHIPPING COST?

Shipping is calculated based on your location and the items in your order. You’ll be able to view the exact shipping charges at the checkout page, once you’ve entered your delivery address in the relevant section.